FAQ's

What is Infanto ?
Infanto is one of India’s Leading Brand of Baby Gear products . It is a Brand owned by New Natraj Industries - a manufacturer of Baby & nursery products since 1975 in India . We cater to the needs of our buyers (mothers buying for their kids) from before the kid is born upto his/her early teens.

What products does Infanto offer for children?
Infanto offers a vibrant range of indoor and outdoor accessories for kids, including activity swings, babylove carry rockers, eco baby highchairs, compact cradles, children's toy boxes, educational desks, multipurpose room swings, premier prams, and various organizers.

Does Infanto offer free delivery?
Infanto offers free delivery on orders over Rs.999/-.

What is the return policy of Infanto?
Returns within 10 days from the deliver against Manufacturing Defects or Issues product & receive a full refund, ensuring a satisfactory shopping experience for customers.

Does Infanto ship internationally?
Yes, Infanto offers worldwide shipping, with rates available at checkout.

How can I contact Infanto for support?
For any support or queries, you can call Infanto anytime at +91 9820044865.

What are the delivery charges for normal and speed post shipping at Infanto?
For normal delivery, the charges are Rs. 100, and the package is delivered within 4 to 7 days. For speed post, the charges are Rs. 300, with delivery times ranging from 2 to 4 days.

How can I choose between normal delivery and speed post when ordering from Infanto?
During the checkout process, you will have the option to choose between normal delivery and speed post. The respective shipping charges and estimated delivery times will be displayed, allowing you to select the option that best suits your needs.

Is it safe to use my Credit Card Online at infanto.in?
We accept VISA , MASTER and AMERICAN EXPRESS Credit Cards issued in India and we accept Debit cards of all banks issued in India. International credit/debit card transactions are also accepted through Paypal, so now you can place orders with Infanto from outside India and we will ship it to your dear ones in India. All your transactions online are protected & secured by SSL (secure socket layer) It encrypts your credit card and relevant information during the entire transaction process. This encryption makes your shopping experience safe and secure.

What is the benefit of buying from Infanto ?
Our company philosophy is pretty simple: We want to offer the best possible deal for our customers for the products that we all want to buy for our children. Our endeavour is to ensure that you get the widest possible choice of top rated brands and products at the best possible price anywhere in India combined with best possible service and timely delivery of products at your doorstep.

What happens if I am not available at the time of delivery?
Our delivery partners will attempt to deliver the package Twice before it is returned back to our warehouse. Please provide your mobile number in the delivery address as it will help in making a faster delivery.

What options do I have while making payment?
We accept payments by debit or credit card and also through Net Banking.
Credit Cards & Debit Cards - We accept VISA, MASTER and AMERICAN EXPRESS Credit Cards issued in India and we accept Debit cards of all banks issued in India. International credit/debit card transactions are also accepted through Pay pal.
Net Banking - We Accept Axis Bank, Bank of Baroda (Retail & Corporate Banking), Bank Of India, Bank of Maharashtra, Canara Bank, Corporation Bank, Citibank, Deutsche Bank, Federal Bank Fed Net Banking, HDFC Bank, ICICI Bank, IDBI i Net Banking, IndusInd Bank, ING Vysya Bank Ltd., Jammu & Kashmir Bank, Karnataka Bank, Karur Vysya Bank Limited, Kotak Mahindra Bank, Lakshmi Vilas Bank, Oriental Bank Of Commerce, Punjab National Bank, The Bank Of Rajasthan, Royal Bank of Scotland, South Indian Bank, State Bank Of India, State Bank of Indore, State Bank of Hyderabad, State Bank of Travancore, Syndicate Bank, Tamilnad Mercantile Bank Ltd., Union Bank Of India, Vijaya Bank, Yes Bank
Cheque - You can also pay through cheque. In this case you need to deposit a cheque of the said amount within 48 hours of placing the order on the below account details
A/c Name – BABYINDIA INC .
A/c Number - 1312442472
Bank Name - kotak Mahindra bank Ltd. (Any Branch in India). For more details contact us at +91-22-26731909r +91-9820044865 ( From 10 AM to 8 PM India Time)